Online broker eToro announced that it has successfully resolved problems with registration and verification over the phone that its clients experienced today. The broker reported a service degradation that affected these functions due to a global IT outage.

At 08:05 UTC, eToro first notified its clients of a service degradation affecting registration and verification over the phone on its platform. The announcement emphasized that the problems were the result of a global IT outage affecting several services.

About 20 minutes later, eToro provided an additional update stating that other services, including eToro Money transfers using the eToro Money app and cryptocurrency transfers, could also be affected by the outage. This expanded impact has raised concerns among users about the availability and reliability of eToro's broader service offerings.

By 09:15 UTC, eToro published a message confirming that the incident had been resolved. The broker assured its customers that all affected services, including registration, phone verification, eToro Money transfers and cryptocurrency transfers, have returned to normal operation.

In a statement, eToro apologized for any inconvenience caused by the outage and thanked its customers for their understanding and patience during the outage. The broker emphasized its commitment to providing reliable service and minimizing any potential impact on its users.

eToro's quick response to the IT failure emphasizes the importance of a reliable IT infrastructure and fast problem resolution to maintain customer trust and satisfaction. The incident also highlights the interconnected nature of online services and the potential ripple effects of global IT issues.

As eToro continues to improve its platform and services, the broker remains focused on providing a seamless and secure trading experience for its clients.

eToro is a leading online trading platform known for offering a wide range of financial instruments including stocks, cryptocurrencies, commodities and forex. The platform is designed to provide an intuitive and user-friendly user experience for beginners and experienced traders alike. With a strong emphasis on social trading, eToro allows users to track and copy trades of successful investors, fostering a collaborative trading environment.